Unable to search tables

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    perrynoble
    Asked on February 02, 2021 at 03:05 PM

    We are trying to search our tables in these forms

    https://form.jotform.com/202056178924154

    https://form.jotform.com/201525003079142

    when we search, it says there are no entries.


    I have cleared the cache. We have waited hours for it to load. We have refreshed the page. We have sorted the columns in various manners. Doing these things will sometimes allow us to find the submission we are looking for. But, the next submission we search for, the same thing happens. It says zero entries found and there are no signs of the table loading anything when we know for a fact that we are searching for an existing submission.

    I know we have a lot of submissions, data - so is there any way to fix this?

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    jherwin
    Answered on February 02, 2021 at 08:21 PM

    I was able to load the tables page for those form within 1 minute, I also cleared your form caches in an attempt to fix the issue. Can you please test again or try using another browser?

    Please give it a try and let us know how it goes.