Not receiving password reset

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    Mary T Langfeldt 
    Asked on February 02, 2021 at 03:37 PM

    Hi, trying to get into my account, but I must be mis-entering my password. I sent a request for reset, but it's been nearly 45 minutes, and I haven't received it. I have checked my SPAM folder.

    Thanks!

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    Vanessa_T
    Answered on February 02, 2021 at 09:01 PM

    As per checking, there is no Jotform account with the email address you have provided.

    Can you please share with us the username/email address associated with the Jotform account?

    Nevertheless, here is the guide for resetting your Jotform password:

    How-to-reset-the-password