Not receiving password reset

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    Mary T Langfeldt 
    Asked on February 02, 2021 at 03:40 PM

    I need to reset my password, but I have not received reset email yet. It's been 45 minutes. Can you check? And yes, I have checked my SPAM folder; I always receive emails from Jotforms.

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    Answered on February 02, 2021 at 09:01 PM

    My colleague is working on your duplicate ticket here:, please refer to that support ticket for any related questions and/or follow-ups.

    Thank you!