What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Why aren't my submission forms coming to my email?Asked by Randisfitness on November 03, 2013 at 08:49 PM
For years my submission forms came to my email and now they are not?
What do I need to do to get them emailed again?
Randi Drasin, MS, RD
The problem is that the sender email address was not specified on that form so it ended up at our bounce list as your email server provided rejected the submissions, so I set it to email@example.com@randisfitness.com is IN the bounce list
Reason(s) : 5.1.0 - Unknown address error 550-'5.1.0 <000001417400c9ec-fc91a5b6-2753-49= firstname.lastname@example.org> sender rejected. IB504 - 199.127= .232.1
If you want to use a custom sender email address, please check this guide
THANK YOU SO MUCH!!!
This was amazing help! Fingers crossed that the next one that registers comes to my email!
Thank you again. You guys are on it. Didn't expect to get a response on a Sunday night! :-)