Unable to go to next page

  • PridePromotions
    Asked on February 2, 2021 at 4:11 PM

    Morning,

    Unfortunately the problem is still occurring. Is there anyone I can speak to directly that can help us with this problem?


  • Vanessa_T
    Replied on February 2, 2021 at 9:24 PM

    I assume this is in response to your original ticket here: https://www.jotform.com/answers/2866209

    I just tested one of your forms and was able to proceed to the next pages.

    https://www.jotform.com/form/201488133131850

    1612318995 601a09135cf8e a Screenshot 10

    If you are referring to a different form, please share the form URL. Please also let us know the details of the device and browser being used.

    Where-to-Find-My-Form-URL

    In the meantime, I have cleared your form cache in hopes that it helps.

    How-to-Clear-Your-Form-Cache