I want my clients to receive completed forms when they click submit for their own records.

  • AwakeningWithAngela
    Asked on February 2, 2021 at 5:15 PM

    I realize the only option at this point is for me to download the submission PDF version and send that to the client. But this creates extra work for me. Is this something Jotform is working on that we can look forward to in the future? How about instead of a print button, how about a button that lets them download a pdf version on the form. Or download link on email.

    I think many users would appreciate the option. Thanks

  • Sonnyfer JotForm Support
    Replied on February 2, 2021 at 10:13 PM

    Hey there! We actually have this Autoresponder feature that sends emails to your clients whenever they complete your form. You can also opt to attach a PDF copy of their submission in the said email.

    Guide: How-to-include-submissions-as-pdf-attachment-in-the-email-notifications

    Please give it a spin and let us know if you need further assistance.

  • AwakeningWithAngela
    Replied on February 3, 2021 at 11:56 AM

    Hi Thank You. I followed the steps and the PDF did not show up in the email. So I do need further assistance. Need this to work on all of my forms.

    Also I noticed how it has links at the bottom of the emails to edit or look at all submissions. Can this be taken out as that would confuse a client receiving a form?
  • Sonnyfer JotForm Support
    Replied on February 3, 2021 at 2:39 PM

    Are you working on this form? https://www.jotform.com/203444728663056

    I see the PDF attachment isn't enabled yet. Please enable so that the PDF to show up in the emails.

    1612381083 601afb9ba717a  Screenshot 10

    I have moved your other question here to avoid confusion. I'll be responding to it shortly.

  • Sonnyfer JotForm Support
    Replied on February 3, 2021 at 2:42 PM

    Sorry, I just realized your client is not the one who fills out your form but receives the notification. Please enable the PDF attachment from the Notification Email instead of Autoresponder. The procedure is the same.