Change Form Submission Email

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    keyashaj
    Asked on November 03, 2013 at 10:46 PM

    What is another solution for ensuring form submission are sent to CarolinaTransit@yahoo.com?

    I have updated the account to sent submitted forms to CarolinaTransit@yahoo.com. Tonight, I received a submission at the old email address (KeyashaJ@hotmail.com). I confirmed the address in the account settings and on the form. How can I solve this problem?

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    EltonCris
    Answered on November 04, 2013 at 01:40 AM

    Hi there!

    Let me please inform you that changing your account email address will not reflect to all your existing form notifications, it would only reflect to the new created notifications. You have to open each of your form notifications and changed the recipient emails there. Here's how: Finding out E-mail Address used for submission notifications.

    If we can help you with anything else, don't hesitate to ask.

    Regards!