The date picker is not showing up on the Original PDF

  • queenspartyhall
    Asked on February 2, 2021 at 6:16 PM

    I have noticed that in my jotform I have included a date field and I have duplicated it so my customer does not have to type the same thing over and over.

    I recently noticed that it is not showing up on the PDF when they fill it out and submit to download.


    Can someone please let me know what I am doing incorrectly?


    I appreciate your assistance. I have added a screenshot to show you what is happening


    Jotform Thread 2869169 Screenshot
  • Welvin Support Team Lead
    Replied on February 2, 2021 at 11:51 PM

    I've fixed that for you.

    Each of the date picker boxes should be mapped to the appropriate field in the PDF instead of the whole date field. I'm not sure how you manage to do that, but that isn't how the date picker should be mapped.

    Please test again, and let us know if there's still a problem.

    Thanks

  • queenspartyhall
    Replied on February 3, 2021 at 9:51 AM

    Thank you very much.

    I was not aware that it needed 3 separate slots for the date.

    You are a lifesaver.

    Melanie

  • Welvin Support Team Lead
    Replied on February 3, 2021 at 11:26 AM

    You're welcome.

    It was originally mapped as a whole. I was able to get the same once, but I could no longer replicate it.

    Please contact us again if we can help in any way.