Issue accessing resources

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    Roley
    Asked on February 02, 2021 at 07:52 PM

    Whenever i try to access resources from our Jotform account storage, I continually receive a "Temporary Back-End Unavailable" error. We have multiple users on utilizing the files here and they are all able to access the files without this error. Please advise.

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    grace
    Answered on February 03, 2021 at 01:30 AM

    Hi Roley,

    We apologize for the inconvenience this has caused. We had an issue with preparing data and displaying submissions for the HIPAA account. It has been resolved by our developers. Please check and let us know if the problem still persists.