2020 staff camp application (Picture up load to form bad)

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    Fredoer
    Asked on February 02, 2021 at 10:00 PM

    This year when people enter their picture it puts a vertical line of letters and this throws off all pages after when I print the form.

    I haven't been able to determine what is wrong.

    Should I just eliminate the picture section?

    Thank You for the help..

    Fred



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    jherwin
    Answered on February 03, 2021 at 04:08 AM

    I checked your PDF document and the template looks fine. Can you please tell us where you are printing that?

    Looking forward to your response.

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    Jovanne_A
    Answered on February 05, 2021 at 07:47 PM

    Hi,

    You can either set the print orientation to landscape or print the submissions on the PDF editor.

    To print the submission on landscape mode, kindly adjust the print layout setting orientation.

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    Another way is to go to your form PDF Editor and print the submission using the PDF template.

    Here's the link to the form PDF Editor: https://www.jotform.com/pdf-editor/61341041945146

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    I hope this helps. Let us know if you have further questions.

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    Fredoer
    Answered on February 26, 2021 at 05:58 PM

    I tried using the PDF Editor and it had some pages on top of each other. No good.

    Is there a way to delete the picture when it malfunctions?


    Fred



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    Jovanne_A
    Answered on February 26, 2021 at 07:19 PM

    Hi Fred,

    Yes, you can add, delete and customize form fields inside the PDF editor.

    GUIDE: how-to-customize-pdf-submissions-report

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    I hope this helps. Let us know if you have further questions.

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    Fredoer
    Answered on February 28, 2021 at 02:26 PM

    I'm sorry, my question was referring to the application form, The PDF file is double printed on top of each other(that didn't work) and I cannot delete the picture that takes the whole page when the application form is submitted; I think my alternative is to just remove the picture from the application form.

    Fred

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    Jovanne_A
    Answered on February 28, 2021 at 05:16 PM

    Hi, thank you for getting back to us.

    As per checking, it seems that you have deleted the PDF template. Could you please try creating a new PDF template and see if that can help?

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    Please give it a try and let us know how it goes.