What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form wont redirect to thank u page

    Asked by KingstonIT on November 04, 2013 at 04:27 AM

    Hello

     

    I have a form <script type="text/javascript" src="//form.jotformeu.com/jsform/32986659862374"></script>

     

    I expiremented with the web-hook functionailty to see how it works. I have now removed all re-directions from the form and merely want to the form to display the 'Thank You message After form submission, show a message.' But the from seems to keep wanting to redirect to another url(the one set in the webhook that i removed). How can i get the form to not redirect?

     

    K.

    Page URL:
    http://landing.quoteaboiler.co.uk/repairs/

    Thank You message message jsform jotformeu
  • Profile Image

    Answered by gori-mathew on November 04, 2013 at 04:50 AM

    Hi,

    Thank you for contacing us.

    On checking your form I can see that you have set a condition that directs your form to the url "http://www.kitchenfittingquotes.com/boiler-webhook-email.php" if filled. Please follow this visual guide to see the condition.

    Delete the condition so as to have the form not to direct to the url, do let us know if you need further assistance.

    Thanks!