Hi, I can't log into my account!

  • Profile Image
    Cameron 
    Asked on February 02, 2021 at 10:44 PM

    Hi,


    I reset my password however now I'm getting "You have reached login attempt limit. Please try again in a few hours."


    Can you please reset this?


    User: bristol.onlineforms@gmail.com

  • Profile Image
    Vick_W
    Answered on February 03, 2021 at 04:30 AM

    Hi Cameron,

    I've flushed your login attempts. Your account is currently active. You can use the guide below to reset your password again.

    https://www.jotform.com/help/489-how-to-reset-jotform-account-password

    Please try to login again and let us know if you need further assistance.

    Thanks