Over Quota still showing after I deleted submissions

  • pdmanagement1
    Asked on February 3, 2021 at 3:45 AM

    Hi the link to my form sends people to an over quota page I have cleared cache and deleted from my inbox but it is still the same.

    Please help.

    Many thanks

    Jo Wellings

    Jotform Thread 2870162 Screenshot
  • Gaetan_B
    Replied on February 3, 2021 at 6:15 AM

    Hello,

    Thank you for reaching out.


    I have cleared your form's cache and redid the calculation manually, this appears to have solved the issue when accessing the form directly.


    Hope this helps.

    Do not hesitate to reach out if you need further assistance