Background image is different in the form builder and preview

  • Paz_Duggal
    Asked on February 3, 2021 at 8:20 AM

    Hello when i preview my form i can not see my revisons. However I can see the updated verios in the build itself. attached is the preview but I have made amends to it since and can see the correct version in the build. I have tried loggin in and out, deleting cache etc. Nothing seems to update it


    Jotform Thread 2870641 Screenshot
  • Nikola JotForm Support
    Replied on February 3, 2021 at 9:48 AM

    Apologize for the inconvenience this may have caused.

    I'm not sure why the background image is different in the form builder and preview.

    I was not able to replicate the issue on a cloned form.

    Cloned form: https://form.jotform.com/210333981276961

    Considering that your form does not have submissions, please clone it to see if that will resolve the issue.

    Related Guide: How to Clone an Existing Form from a URL