Cannot open uploaded video via link

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    Jeshita 
    Asked on February 03, 2021 at 09:09 AM
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    Gaetan_B
    Answered on February 03, 2021 at 10:11 AM

    Hello,

    Thank you for reaching out.


    In your account settings (https://jotform.com/myaccount/settings) can you untick require log-in to view uploaded files?

    1612365054_601abcfe7b2e6_


    This should solve your issue.


    Do not hesitate to reach out if you need further assistance