Cannot open uploaded video via link

  • Jeshita
    Asked on February 3, 2021 at 9:09 AM
    Jotform Thread 2870759 Screenshot
  • Gaetan_B
    Replied on February 3, 2021 at 10:11 AM

    Hello,

    Thank you for reaching out.


    In your account settings (https://jotform.com/myaccount/settings) can you untick require log-in to view uploaded files?

    1612365054 601abcfe7b2e6 Screenshot 10


    This should solve your issue.


    Do not hesitate to reach out if you need further assistance