Integrating a marketing request form with Asana

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    Skowronek_Danielle
    Asked on February 03, 2021 at 09:38 AM

    A couple of my fields aren't populating in Asana. Need guidance on how to make sure I'm getting all the accurate info with the integration.

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    Jimmy_D
    Answered on February 03, 2021 at 11:39 AM

    Thanks for reaching out to us.

    Can you please tell us which fields aren't being transferred to Asana? We will be happy to take a look at the issue for you.

    Best,

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    Skowronek_Danielle
    Answered on February 03, 2021 at 12:00 PM
    Yes! Here is the form - https://form.jotform.com/203523627630046
    Marketing Needs and Video Type are not populating. Is that because they are
    check boxes?
    Also Additional Information isn't copying over either. My goal would be to
    populate in Asana as the description.
    Thanks!
    Danielle
    ...
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    Jimmy_D
    Answered on February 03, 2021 at 02:06 PM

    I think you are right; it might be because the multiple-choice field is mapped to a field that does not support multiple choices. 

    As a workaround, you can pass add short text fields to your form to capture the option selected on the checkbox using conditional logic like on the example below.

    1612379149_601af40dae046_

    1612378938_601af33a322f0_

    And then map those short text fields to the respective Asana Fields. Let us know if this helps.-

    Best,