What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I would like to change my account/user name. I don't see where that is available.

    Asked by mckenna2003 on November 04, 2013 at 11:58 AM
    name User Name my account
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    JotForm Support

    Answered by ashwin_d on November 04, 2013 at 12:05 PM

    Hello mckenna2003,

    It is possible to change the username but it can only be done by JotForm staff. Do let us know your desired username and we will change it.

    Thank you!

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    Answered by mckenna2003 on November 04, 2013 at 02:06 PM
    Awesome. Can I change it to my business name? KristaBrowningPhotography.
    Thank you so much. Let me know if you need me to do anything else. Thank
    you so much!
    Krista Browning
    Krista Browning Photography
    Wedding and Natural Light Portrait Photography
    772-201-0999
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    Answered by pinoytech on November 04, 2013 at 02:10 PM

    Hi,

    As per requested, I've change your account username from mckenna2003 to KristaBrowningPhotography.

    If you need further assistance, please let us know.

    Thank you!

  • Profile Image

    Answered by mckenna2003 on November 04, 2013 at 02:24 PM
    Your promptness and excellent customer service is very much appreciated! I
    just logged in! Thank you so much!!
    Krista Browning
    Krista Browning Photography
    Wedding and Natural Light Portrait Photography
    772-201-0999
  • Profile Image

    Answered by EliezerN on November 04, 2013 at 03:38 PM

    @Krista

    We are glad to know such great comment from you. So, on behalf of my colleagues let me tell you it is a pleasure to assist you. Feel free to contact us again by opening a new thread if you need our help with something else.

    Thanks for using Jotform