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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I upgraded my account but still cant acess data reports to show nomination count like my last nominations. Why is this and can you correct it?

    Asked by chocolatecitylive on November 04, 2013 at 12:10 PM

    No graph report or anyother dats on who is leading nomination.

    Reports count my account upgraded
  • Profile Image
    JotForm Support

    Answered by guilledutra on November 04, 2013 at 12:31 PM

    Hi,

    after checking the forms under your account, I couldn't find any report configured within your forms.

    Please check this guide about creating a visual report of your form submissions

    https://www.jotform.com/help/187-How-to-create-a-Visual-Report-with-your-Form-Submissions

    Hope it helps

    please let us know if you need further assistance

    Thanks

  • Profile Image

    Answered by chocolatecitylive on November 05, 2013 at 07:14 AM
    Good morning. There wasn't any report there because it wouldn't give me the
    graphs or data I'm looking for. There is a report there now on both forms.
    My old form works but that's not what I'm using. Pleases help resolve this
    matter.
  • Profile Image
    JotForm Support

    Answered by guilledutra on November 05, 2013 at 08:54 AM

    Hi,

    the reason why the report builder doesn't let you to create graphs, is because you don't have any  questions with fixed options, only text fields. 

    Graph reports are only based on questions with fixed options like radiobuttons questions, checkboxes fields and dropdown menues, using only text field as your form questions, will not allow the graphic function  displaying the data because the options  information submitted will not be always the same, example:

    In order to display your questions results in a graphic way, you should use fixed options form fields, unfortunatly it will be not possible to create graphic reports with the already submitted data to your form due to the explanation made before.

    Thanks