Unlimited Plan and Branding

  • Adrian Cathcart-James
    Asked on February 3, 2021 at 11:13 AM

    Hi There,

    We have been approved for the unlimited plan as a Covid responder - for which we are eternally grateful - so thank you!

    I am wondering how I remove the branding from the forms as it appears we would have to upgrade however that seems to be confusing given the unlimited plan we are on - am I missing something??


    Thank you for your support.

    Adrian

  • KrisLei Jotform Support
    Replied on February 3, 2021 at 2:45 PM

    Hello Adrian,

    Your plan is still in the Free subscription with unlimited usage because of the Corona Responder program. But if you would like to remove the branding, you would still need to upgrade to a paid subscription, as this option is only for paid plans.

    Let us know if you need further assistance.