What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a save/return feature at no charge to a free account?

    Asked by Rachel on June 03, 2011 at 11:45 AM

    Also when the data comes into a form are we charged for an upload of that info onto an excel sheet?

    -Rachel

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    JotForm Support

    Answered by NeilVicente on June 03, 2011 at 04:55 PM

    Hi Rachel,

    A free account is absolutely free. There are no hidden charges or costs, whatsoever. A free account is only limited by the number of submissions it can accept and the maximum file storage.

    Free accounts has a limit of 100 regular submissions, 10 secure submissions and 10 payments, whichever comes first.

    It means that your forms and account will be disabled once it reaches any of those numbers.

    Submission edits (using the edit link) count as a single submission.

    Hope this post answers your question. Do not hesitate to contact us again if you have further questions. Thank you.


    Neil