Horizontal Padding Issue?

  • david_Johnston
    Asked on February 3, 2021 at 12:29 PM

    Hi, im trying to change the padding where you see in the screenshot attached, but when i change it stays with the correct sizing for a while and than goes back to the size was before, does not matter if i put 20 or 0 it always returns to original padding.

    You can give it a try on our form (only form we have at the moment)

    Is this something im missing or something i added to CSS doing this?

    Thanks

    Jotform Thread 2871417 Screenshot
  • David JotForm Support Manager
    Replied on February 3, 2021 at 5:08 PM

    Thank you for contacting us. I just checked your form, and the padding took effect:

    1612389958 601b1e466d076 padding Screenshot 10

    I also cloned your form, and that is the padding that it has:

    1612390041 601b1e9909d90 padding Screenshot 21

    Please try clearing your browsers cache if it is still not reflecting on your end. Let us know if you need more help.

  • david_Johnston
    Replied on February 4, 2021 at 4:30 AM

    Just tested and still does same, tried on private windows no cache etc does same.

    On the gif you put on your reply does exactly what i said, in the end when you stop changing the numbers the fields go back to original size no matter what changes you do.

    Same on my end, look at the fields when i stop changing numbers:

    1612430907 601bbe3b864fc paddingjotform Screenshot 10

    Any ideas ?

    Thanks again

  • Rehan Support Team Lead
    Replied on February 4, 2021 at 6:21 AM

    Greetings,

    You can fix this by injecting the following CSS into your form.

    ul.page-section {
        padding: 0 20px;
    }

    Related Guide: https://www.jotform.com/help/117-how-to-inject-custom-css-codes

    Should you need further assistance then please let us know.

    Thanks

  • david_Johnston
    Replied on February 4, 2021 at 10:52 AM

    Great thanks its perfect now
    just one more question, we are using leadpages with popup but when we click to open popup the background instead of showing dark transparent shows full color?

    its cause by jotform because when i remove the jotform code and open the popup again the dark transparent background shows fine, not sure what is causing it, can you please take a look.

    https://www.investorinforma.com/trackcapitalwardourpoint/

    Thanks again for your time

  • David JotForm Support Manager
    Replied on February 4, 2021 at 12:24 PM

    Hi, we will address this new question in a separate support ticket: https://www.jotform.com/answers/2874601