The payment field of my form is not working

  • goldhillflowerco
    Asked on February 3, 2021 at 12:49 PM

    Hi,


    I just embedded a form to my website for people to pay for a product. The form works fine when I hit publish but on the site or outside the jotform website it does not all my to enter in my credit card information.

    Jotform Thread 2871483 Screenshot
  • Welvin Support Team Lead
    Replied on February 3, 2021 at 4:24 PM

    I'm sorry, but can you please share the actual page of the form? You will have to Publish the WordPress page to get the actual URL.

    On your main page here https://goldhillflowerco.com/. The form is linked to a button. The form is working, and I can enter the credit card fields.

    1612387396 601b1444d1b52  Screenshot 10

    Have you managed to fix it?

    Thanks