Notification email: Changing the email background color.

  • Profile Image
    Asked on February 03, 2021 at 01:10 PM

    How can i change the appearance of the default notification email table? When I make a new email, the table format is every other line is shaded. I'm trying to get rid of that. I want to be able to shade which lines I want shaded, not automatically have every other line shaded.

    I got a response saying I needed to change the source code [bgcolor] in the email settings. I did that, and then ran a practice form - the email came back still with shading every other row.

  • Profile Image
    Answered on February 03, 2021 at 04:48 PM


    Thank you for contacting us.

    It looks like you have set up the Notification email background settings correctly, I can see that the background is white:

    However, the autoresponder email still seems to have the default background:

    Could it be possible that you received the autoresponder email?
    Could you try changing the settings on the autoresponder as well, and see if that would work.

    Please let us know how it goes, and if the settings would not apply, let us know and we will investigate further.

    Best Regards,