Form Encryption: Asking for a password

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    Asked on February 03, 2021 at 02:58 PM

    I cannot switch any of my forms to encrypted forms because the screen I land on when attempting assumes I already have a key. I just created my account today and never set up a key, so i'm not sure why I'm having an issue. Please help.

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    Answered on February 03, 2021 at 07:22 PM


    As shown in the image you provided, you will need to enter a password in order to proceed with the setup.

    1612398047_601b3ddf3213b_The Easiest Onl


    If your password isn't working, kindly reset the account password and try again.

    Here's a guide on how you can reset your account password:

    I hope this helps. Let us know if you need any further assistance.