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showsecretaryAsked on February 3, 2021 at 3:21 PM
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Jeanette JotForm SupportReplied on February 3, 2021 at 6:11 PM
Your account is empty, are you trying to get a from from someone else, if so the user/owner of the source account should make the request to us.
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jan1.smithReplied on February 3, 2021 at 7:06 PM
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Jeanette JotForm SupportReplied on February 3, 2021 at 7:07 PM
Please provide this ticket link https://www.jotform.com/answers/2871920 to join this thread, or she can open a new one in our support forum.
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showsecretaryReplied on February 3, 2021 at 7:11 PM
I have details to both accounts taking over this form task and set up new account with new email and details.
So would like on old one to give access.
Sorry the post above thought I was the other account
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Jeanette JotForm SupportReplied on February 3, 2021 at 7:14 PM
I am still no sure which account is the source and which one is the target, please log in to the source account, then come to this thread and make the request, specifying the form and target account.
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jan1.smithReplied on February 3, 2021 at 7:16 PM
This is the source account where the form is that want to transfer/import to showsecretary
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Jeanette JotForm SupportReplied on February 3, 2021 at 7:22 PM
OK, now I need to know the form link or form name in your account to proceed.
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jan1.smithReplied on February 3, 2021 at 7:24 PM
This is form I would like to transfer - https://form.jotform.com/210162807101339
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Jeanette JotForm SupportReplied on February 3, 2021 at 7:26 PM
Ok, form was moved successfully. You are all set. Cheers!