Is there a way to make the field required, but only when they select service in the first field?

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    sdelgadoavalon
    Asked on February 03, 2021 at 04:23 PM

    Hello,

    I have a form that requires the customer to select product or service. We need required information when they select service. Is there a way to make the field required, but only when they select service in the first field?

    Thanks,

    Sofia

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    gerardw
    Answered on February 03, 2021 at 08:41 PM

    Hello Sofia,

    Yes, this can be achieved using conditions.

    Example: If you want to make the "Manufacturer" field on your form required based on the service selected in the first field i.e. "Request type", then use a similar condition as:

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    Here is a useful guide: https://www.jotform.com/help/367-how-to-make-a-field-required-based-on-users-answer

    Do try and let us know if this helps.