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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can an answer be required conditionally, based on a previous question's response?

    Asked by marydlc on November 04, 2013 at 03:31 PM

    For example, I have a question that involves a rating from 0 to 5. If the rating is 0, 1 or 2, I want to require an explanation in a comments field. If the rating is 3, 4 or 5, that would be optional.

    Is there a way to set that up?

    Page URL:

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    JotForm Support

    Answered by ardy0689 on November 04, 2013 at 04:27 PM

    Hello, while it is not possible to create conditions to set a field to "Required" it is possible for that situation to create 2 separate comments field. 1 for required and 1 that is not required.

    You can then create a condition based on a user's choices on the "Rating field" to which "Comment Field" should be shown

    Here is a basic form construct as an example:

    2 text area fields that represent the comments. 1 of them is not required.


    2. Creating Conditions based on the rating:

    Condition 1:

    If user chose 1 or 2 then show the required comment field


    Condition 2:

    If user chose 3,4 or 5 then show the comment field that is not required.


    Final Condition:


    This is the final form. You can see the demo form using this link


    Please refer to this user guide to know more about show and hide conditions

    If you need further help, please do not hesitate to reach us. Thank you

  • Profile Image

    Answered by guest_22535839910054 on November 04, 2013 at 04:53 PM
    Mary Brown | Human Resources Manager
    Dynamic Language
    15215 52nd Avenue South, Suite 100
    Seattle, Washington 98188
    206.244-6709 | 206.267-1818 (fax)
    Dynamic Language supports going paperless
  • Profile Image
    JotForm Support

    Answered by ardy0689 on November 04, 2013 at 05:08 PM

    You are welcome, feel free to post your future concerns here on the forum by using this link. Thank you