prevent duplicated submissions

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    bobbigohr
    Asked on February 03, 2021 at 08:41 PM

    And I am seriously loving it! The only question I have that I wasn't able to figure out or find is if there is a way to prevent duplicate registrations. When I tested the form myself, it let me register for the event twice. If there is a way to prevent that, I am all in and will sign up for a plan upgrade because this is so easy to create and use - just what I was looking for!

    Thank you.

  • Profile Image
    JohnRex
    Answered on February 04, 2021 at 12:24 AM

    Hello @bobbigohr - We're happy that you find our platform easy to use. That's what we want our users to experience when using our forms.

    With regards to your concern, you can actually limit the form submission so no user can make multiple submissions to your form. Here are the different methods you can use:

    1.) Limit the form submission based on a unique question - For example, you want one email address per submission, you can set the email field as a Unique Question. In that way, the user can only use an email address once for a submission. Here's a guide on how-to-set-form-limits-based-on-a-unique-question

    2.) Restrict multiple submissions from the same browser or IP Address - This limits the user to only submit the form once using the same browser or IP Address. Here's a complete guide for this: how-to-set-unique-submissions-on-a-form

    Please try one of these and let us know if you need further assistance.