Getting 404 error with photo link.

  • Kylie
    Asked on February 4, 2021 at 12:15 AM

    When I get an inquiry with a photo and click photo the link is not working. Can you help me figure out why?

    Jotform Thread 2873077 Screenshot
  • Jed_C
    Replied on February 4, 2021 at 3:14 AM

    Kindly disable the privacy options in your account settings then try downloading or viewing the image again https://www.jotform.com/myaccount/settings.

    privacy settings Screenshot 10

    Let us know if you need further help.