PDF download submissions getting 404 error

  • Profile Image
    Kyle 
    Asked on February 04, 2021 at 12:43 AM

    Hi,


    I am trying to get a PDF download of the submissions for a form but im getting a 404 error


    This was the link I was given.


    Download Your PDFs 

    Thanks!

  • Profile Image
    Sam_G
    Answered on February 04, 2021 at 03:59 AM

    Hi Kyle,

    This should be occurring due to the option 'Require log-in to view submissions' enabled in the Privacy settings.

    157989809625012020_020154.png

    Please try disabling it and then try downloading the PDF report which should be working fine. Otherwise, it is required to be logged into your Jotform account to download the PDF reports.

    Thanks!