autoresponder email with paypal integration

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    Asked on February 04, 2021 at 05:55 AM

    Good morning :) I'm getting troubles with an autoresponder email of my form

    I used Paypal integration on the form. When I submit the form why do i not get the autoresponder email?

    I have set up hundreds forms and the email works properly.

    Today I have built this form with paypal integration and I'm not able to make the autoresponder works.

    I 'd like to make it works independently form the payment and form the email thay will receive from paypal; i want that all the subscribers receive also my autoresponder email, despite the payment methods they choose.

    Can you please check what's wrong with my form?

    Thank you :) :)


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    Answered on February 04, 2021 at 07:06 AM

    Greetings Carolina,

    The autoresponder email in your form is working as expected. Here is the one that I received.

    1612440362_601be32a76884_Should you need further assistance then please let us know.


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    Answered on February 04, 2021 at 07:30 AM

    Ok thanks; as a matter of fact, I found out that it seems not to work properly nly on Gmail...

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    Answered on February 04, 2021 at 08:22 AM


    I cloned your form and tested it, but was able to receive the autoresponder email on my Gmail address:


    Are the emails getting sent to your Gmail spam folder?

    If yes, please check this useful link:

    Do check and let us know.