How do I uncheck the checkboxes next to my product/service on the payment options form? They are grayed out and not white

  • tiffanymcdonald2017
    Asked on February 4, 2021 at 6:44 AM

    How do I uncheck the checkboxes next to my product/service on the payment options form? They are grayed out and not white

  • Patrick_R
    Replied on February 4, 2021 at 7:45 AM

    Hello! As far as I can check, you have already fixed this on your form. An item is greyed if it is set as a required entry (as indicated in the screenshot below).

    1612442706 601bec5218d11 The Easiest Onl Screenshot 10

    Thank you!