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TPOTYAsked on February 4, 2021 at 7:54 AM
Hi - I'm receiving the 'you have reached your submission limit, please upgrade' message, but I only have 15 submissions! I deleted all the others and permanently deleted them from the trash. I have logged out, logged back in again and cleared my cache etc., but am still getting this message. If you could help I would be most grateful. Thank you.
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Girish JotForm SupportReplied on February 4, 2021 at 8:43 AM
I checked your account and there does not seem to be any submission limit issue.
I have additionally cleared the form cache on your account.
Please clear your browser cache, login and check.