How do I delete old up load space

  • newbedfordapts
    Asked on February 4, 2021 at 8:41 AM

    I have past submissions that are taking using up load space. Do I just delete the old submissions or is there another way to delete old upload space? thanks

  • Jovanne JotForm Support
    Replied on February 4, 2021 at 9:57 AM

    Hi, thank you for contacting JotForm support.

    To free up the upload space, you'll have to delete your submissions. Please follow the steps below:

    1) Download all the submissions just in case you need them for future instances. 

    Reference Guide: How-to-Download-the-Submission-Files

    2) After that, you can go to form submissions and delete the submissions. This will free up the upload space.

    Reference guide: How-to-Delete-Form-Submission-Data

    Please let us know if you have any further questions.