How do I delete old up load space

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    Asked on February 04, 2021 at 08:41 AM

    I have past submissions that are taking using up load space. Do I just delete the old submissions or is there another way to delete old upload space? thanks

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    Answered on February 04, 2021 at 09:57 AM

    Hi, thank you for contacting Jotform support.

    To free up the upload space, you'll have to delete your submissions. Please follow the steps below:

    1) Download all the submissions just in case you need them for future instances. 

    Reference Guide: How-to-Download-the-Submission-Files

    2) After that, you can go to form submissions and delete the submissions. This will free up the upload space.

    Reference guide: How-to-Delete-Form-Submission-Data

    Please let us know if you have any further questions.