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anduzeAsked on February 4, 2021 at 9:48 AM
Hello, I need to change my account from a Google login to a regular username and password login. I cannot from the account management page. I was directed to seek customer support.
Thank you,
Andre' Anduze
Premier Drugstore
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Amjad_AReplied on February 4, 2021 at 11:55 AM
Hi,
To change username, please provide 3 possible usernames in order of preference. We will put the first one that we find available.
Also, please note that custom URLs will no longer work once the username is changed, so if you are currently using any, you will need to set it up again: https://www.jotform.com/help/261-How-to-Create-a-Custom-URL-of-a-Form
If you have forgotten your account password, You can reset it by following the guide below:
https://www.jotform.com/help/489-how-to-reset-jotform-account-password
Let us know if you need any further assistance.
Thanks
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anduzeReplied on February 4, 2021 at 2:19 PM
Hello,
Thank you for your response.
Username choices:
- pharmacy@premierdrugstore.com
- premier8446
- premierdrugstore8446
Thank you,
Andre' Anduze
Premier Drugstore
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Amjad_AReplied on February 4, 2021 at 4:45 PM
Hi,
Upon your request, we have successfully changed the username to "premierdrugstore8446".
Let us know if you need any further assistance.