Change email/username and password on silver account

  • Profile Image
    anduze
    Asked on February 04, 2021 at 09:48 AM

    Hello, I need to change my account from a Google login to a regular username and password login. I cannot from the account management page. I was directed to seek customer support.

    Thank you,

    Andre' Anduze

    Premier Drugstore

  • Profile Image
    Amjad_A
    Answered on February 04, 2021 at 11:55 AM

    Hi,

    To change username, please provide 3 possible usernames in order of preference. We will put the first one that we find available.

    Also, please note that custom URLs will no longer work once the username is changed, so if you are currently using any, you will need to set it up again: https://www.jotform.com/help/261-How-to-Create-a-Custom-URL-of-a-Form

    If you have forgotten your account password, You can reset it by following the guide below:

    https://www.jotform.com/help/489-how-to-reset-jotform-account-password

    Let us know if you need any further assistance.

    Thanks

  • Profile Image
    anduze
    Answered on February 04, 2021 at 02:19 PM

    Hello,

    Thank you for your response.

    Username choices:

    1. pharmacy@premierdrugstore.com
    2. premier8446
    3. premierdrugstore8446

    Thank you,

    Andre' Anduze

    Premier Drugstore


  • Profile Image
    Amjad_A
    Answered on February 04, 2021 at 04:45 PM

    Hi,

    Upon your request, we have successfully changed the username to "premierdrugstore8446".

    Let us know if you need any further assistance.