How can I set an autoresponder email with a receipt.

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    somniumsleep
    Asked on February 04, 2021 at 09:49 AM

    I am using jotform form to collect remaining balance from patients. My form is integrated with Square.

    I would like to automate the receipt, so patients when their payments go through can automatically receive a receipt. However using "Autoresponder" , I don't see any settings. The only options it allows me are the other fields, e.g name, address, etc that I can put on the Autoresponder email, however I don't see if it can automatically generate the amount that the patient just paid.


    Regards

  • Profile Image
    Richie_P
    Answered on February 04, 2021 at 11:43 AM

    By default, the autoresponder will show the transaction and the price .

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    If you want to edit how the product/ transaction is shown in your email, you may check this guide:https://www.jotform.com/help/231-how-to-strip-payment-labels-and-separate-payment-info-on-email-alerts

    Let us know how it goes.