I get 502 Gateway time-out error when form is submitted.

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    KengarooTG
    Asked on November 05, 2013 at 02:32 AM

    After summit form and got error message below

    http://summit.jotform.me/form/summit/32922543480453/

    ERROR 504 Ray ID: c82ee6105470805

    For your information, I already embeded form at our websit below

    http://wpdhs.org/course/apply/

    Thank you!

    Best Regards,

    Sukanya

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    ashwin_d
    Answered on November 05, 2013 at 03:49 AM

    Hello Sukanya,

    I'm sorry for the trouble caused to you.

    There seems to be some temporary server glitch on the CloudFlare side or our CDN. I was able to replicate the issue when I tried to send a test submission in your form.

    I am sending this issue for level 2 support. We will update you as soon as we have any update from our backend team.

    Thank you!

  • Profile Image
    eee
    Answered on November 06, 2013 at 04:34 AM

    Hi,

    Problem has been fixed,

    Kindest Regards,

    Ertugrul.

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    KengarooTG
    Answered on November 06, 2013 at 10:05 AM
    Thank you for your help!!!

    Date: Wed, 6 Nov 2013 04:34:57 -0500
    To: sukanya_keng@hotmail.com
    Subject: Re: I get 502 Gateway time-out error when form is submitted.
  • Profile Image
    EliezerN
    Answered on November 06, 2013 at 11:02 AM

    @Sukanya

    It's a pleasure to assist you. Feel free to contact us againg by opening a new thread if you need further assistance with something else.

    Thanks for using Jotform

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    david
    Answered on June 09, 2016 at 03:35 PM

    It looks like the rest of your question may not have gone through completely.  If you are still experiencing this issue or anything else for that matter, please create a new thread and we will be happy to help:

    http://www.jotform.com/contact