How to cancel/open a slot that was previously taken by a customer?

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    moshin24
    Asked on February 04, 2021 at 10:09 AM

    Hi I am trying to cancel a slot a customer has booked in to reopen for someone else to boom and it won’t remove it


    can you help

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    Kenneth_C
    Answered on February 04, 2021 at 12:05 PM

    Thank you for reaching support,

    Simply delete the submission that occupied that date/time slots and it will free up the availability:

    1612458281_601c29295e92a_d1.png

    Here is the related guide: https://www.jotform.com/help/377-how-to-delete-form-submission-data.

    Best.