How to cancel/open a slot that was previously taken by a customer?

Hi I am trying to cancel a slot a customer has booked in to reopen for someone else to boom and it won’t remove it

can you help

Thank you for reaching support,

Simply delete the submission that occupied that date/time slots and it will free up the availability:

Here is the related guide: https://www.jotform.com/help/377-how-to-delete-form-submission-data.

Best.