My account says I have no forms created

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    Angelica Villada 
    Asked on February 04, 2021 at 10:31 AM

    Account DrAlkon I was able to log in and when I log in it says there are no forms created. I would like to know what happened to my whole account which we had forms created and also many forms submitted

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    Welvin
    Answered on February 04, 2021 at 01:02 PM

    You posted the same issue a few hours ago. My colleague found the account to have been locked out, and he had it activated. You should be able to log in this time. As suggested, if your current password no longer works, kindly reset the password.

    Here's your other ticket https://www.jotform.com/answers/2873887.

    To add, since the account was upgraded to HIPAA, we recommend going directly to our HIPAA domain at https://hipaa.jotform.com.

    I hope that helps.

    Please let us know if you require additional assistance.