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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PayPal Intergration not working: The seller accepts encrypted website payments only.

    Asked by Antelligent on November 05, 2013 at 05:27 AM

    After I had sucessfully intergrated the PayPal feature into my Jotform, I tested the jotform, but I was given this message below:

     

    The seller accepts encrypted website payments only. You cannot pay the seller through un-encrypted buttons. Please contact your seller for more details.

     

     

    Dear Jotform, What should I do about this? Please help a.s.ap.

    Page URL:
    http://form.jotform.us/form/32903878142155

    JotForm style size message
  • Profile Image
    JotForm Support

    Answered by guilledutra on November 05, 2013 at 08:13 AM

    Hi,

    This message is related with your PayPal account configuration, follow the next steps in order to turn off the "Encrypted Website Payments"

    1. Login in your paypal account

    2.  Click on "Profile"

    3. Go to "My sellling tools"

    4. Under "Selling Online" click on "Update " Website preferences

    5. Under the "Encrypted Website Payments" section  turn off the option "Block Non-encrypted Website Payment"

    Click on "Save" button.

     

    Hope it helps

    please let us know if you need further assistance

    Thanks

  • Profile Image

    Answered by Antelligent on November 05, 2013 at 08:54 AM

    Thank you very much for your help!

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    JotForm Support

    Answered by guilledutra on November 05, 2013 at 08:55 AM

    You are welcome,

    thank you for using JotForm