"Temporarily Back-End Unavailable" error on multiple browsers

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    Asked on February 04, 2021 at 11:46 AM

    I've tried on Firefox (on the left side of the provided screenshot) and Google Chrome (right side of screenshot) and I'm unable to access any of my forms. Sometimes it will let me login and view forms, then when I click to go in this error pops up. Other times when I go to the login page this message comes up. Is this a known issue?


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    Answered on February 04, 2021 at 02:14 PM

    We are sorry for the inconvenience this may have caused. We have experienced a temporary issue with the server and it has already been fixed by our backend team. The forms should be loading normally now. Please check and let us know if you notice any further issue. We will be happy to take a look again.