NO FORM SHOWING IN ADMIN

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    adamprattler
    Asked on November 05, 2013 at 06:17 AM

    http://post-me.org/unique-local-seo-citation-service/

     

    the form is showing here

     

    but  EVERY SINGLE ONE OF MY FORMS IS NOT SHOWING IN MY ADMIN

     

    I HAVE OVER 40 FORMS WHO ALL DISSAPEAREDD!!

  • Profile Image
    gori-mathew
    Answered on November 05, 2013 at 07:13 AM

    Hi,

    Apologies for the inconvenience caused.

    I have checked your admin panel and all your forms seem to be showing well from our end, this might be the cache issue. Please log out, clear your browser's cache and then log back into your account.

    Do let us know if the issue still persists.

    Thanks!

  • Profile Image
    adamprattler
    Answered on November 05, 2013 at 07:26 AM

    off course it would show for you you have superior priviliges

     

    it doesnt show for me even after clearing cache as you mentioned!

     

    I even logged in 3 different browsers I normally never use!!

  • Profile Image
    guilledutra
    Answered on November 05, 2013 at 09:13 AM

    Hi,

    after checking your account, I'm able to see all your forms, we have the option to emulate the user session when it is logged in.

    I have cleared your forms cache, could you check it now?

    If this problem persists, could you share with us some screenshots by following this guide, in order to make further investigations

    Thanks

  • Profile Image
    adamprattler
    Answered on November 05, 2013 at 09:32 AM

    ok now its fixed

     

    what was the issue

  • Profile Image
    guilledutra
    Answered on November 05, 2013 at 09:35 AM

    Hi,

    I'm not quite sure what was the issue, this kind of issues are not very frequent, I cleared your forms cache and this seems to be the solution.

    If this happens again in the future you can clear your forms cache by yourself by following this guide.

    http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache

     

    Thanks