What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    NO FORM SHOWING IN ADMIN

    Asked by adamprattler on November 05, 2013 at 06:17 AM

    http://post-me.org/unique-local-seo-citation-service/

     

    the form is showing here

     

    but  EVERY SINGLE ONE OF MY FORMS IS NOT SHOWING IN MY ADMIN

     

    I HAVE OVER 40 FORMS WHO ALL DISSAPEAREDD!!

    Page URL:
    http://post-me.org/unique-local-seo-citation-service/

    My Forms POST SEO unique
  • Profile Image

    Answered by gori-mathew on November 05, 2013 at 07:13 AM

    Hi,

    Apologies for the inconvenience caused.

    I have checked your admin panel and all your forms seem to be showing well from our end, this might be the cache issue. Please log out, clear your browser's cache and then log back into your account.

    Do let us know if the issue still persists.

    Thanks!

  • Profile Image

    Answered by adamprattler on November 05, 2013 at 07:26 AM

    off course it would show for you you have superior priviliges

     

    it doesnt show for me even after clearing cache as you mentioned!

     

    I even logged in 3 different browsers I normally never use!!

  • Profile Image
    JotForm Support

    Answered by guilledutra on November 05, 2013 at 09:13 AM

    Hi,

    after checking your account, I'm able to see all your forms, we have the option to emulate the user session when it is logged in.

    I have cleared your forms cache, could you check it now?

    If this problem persists, could you share with us some screenshots by following this guide, in order to make further investigations

    Thanks

  • Profile Image

    Answered by adamprattler on November 05, 2013 at 09:32 AM

    ok now its fixed

     

    what was the issue

  • Profile Image
    JotForm Support

    Answered by guilledutra on November 05, 2013 at 09:35 AM

    Hi,

    I'm not quite sure what was the issue, this kind of issues are not very frequent, I cleared your forms cache and this seems to be the solution.

    If this happens again in the future you can clear your forms cache by yourself by following this guide.

    http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache

     

    Thanks