Temporarily Back-end Unavailable error on MS Edge

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    Asked on February 04, 2021 at 12:32 PM


    OK on Firefox


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    Answered on February 04, 2021 at 02:49 PM

    We are sorry for the inconvenience this may have caused. We have experienced a temporary issue with the server and it has already been fixed by our backend team. The forms should be loading normally now. Please check and let us know if you notice any further issue. We will be happy to take a look again.


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    Stephen Beller 
    Answered on February 04, 2021 at 03:56 PM

    Still not working. Please give me an honest estimate of the nature of this repeating problem.

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    Answered on February 04, 2021 at 07:54 PM

    Our apologies for the inconvenience. We did have an issue related to HIPAA accounts which has already been resolved.

    I have cleared your form cache, kindly completely clear your browser cache as well and test again.

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    Answered on February 05, 2021 at 09:48 AM

    Cleared all ... Problem continues

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    Answered on February 05, 2021 at 10:43 AM


    I have checked it and everything seems back to normal.

    Hope this helps.

    Do not hesitate to reach out if you need further assistance