Temporarily Back-end Unavailable error on MS Edge

  • sebeller
    Asked on February 4, 2021 at 12:32 PM

    Again!

    OK on Firefox

    1612459854 601c2f4e634ba  Screenshot 10

  • Kiran Support Team Lead
    Replied on February 4, 2021 at 2:49 PM

    We are sorry for the inconvenience this may have caused. We have experienced a temporary issue with the server and it has already been fixed by our backend team. The forms should be loading normally now. Please check and let us know if you notice any further issue. We will be happy to take a look again.

    Thanks!

  • Stephen Beller
    Replied on February 4, 2021 at 3:56 PM

    Still not working. Please give me an honest estimate of the nature of this repeating problem.

  • Carlos_C
    Replied on February 4, 2021 at 7:54 PM

    Our apologies for the inconvenience. We did have an issue related to HIPAA accounts which has already been resolved.

    I have cleared your form cache, kindly completely clear your browser cache as well and test again.

  • sebeller
    Replied on February 5, 2021 at 9:48 AM

    Cleared all ... Problem continues

  • Gaetan_B
    Replied on February 5, 2021 at 10:43 AM

    Hello,


    I have checked it and everything seems back to normal.


    Hope this helps.

    Do not hesitate to reach out if you need further assistance