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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I shrink the sides of my form, please?

    Asked by AndrewDavies on June 03, 2011 at 04:24 PM

    Forms tend to slide to the left when first field filled in.  This stops the visitor from being able to read subsequent questions.  Also, I have fairly limited space for these forms.  For both reasons, shrinking them at the sides would appear to be the answer.  It seems that forms cannot be altered in this way once saved, so I will try and re-design them, making sure I shrink the sides from right from the start.

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    JotForm Support

    Answered by NeilVicente on June 03, 2011 at 04:48 PM

    Hi Andrew,

    As I couldn't see anything wrong with the standalone forms in your account, it would be of great help if you can give us the link of the page where those forms are embedded. This is so we can find out the cause of your predicament and hopefully come up with a working solution.

    I look forward to your response. Thanks a lot for your cooperation and have a great weekend.


    Neil

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    Answered by AndrewDavies on June 04, 2011 at 09:39 AM

    Hi Neil,

    Didn't expect a response to so trifling a question.  So I did what I should have done before sending it to you - used my initiative!  Just simply cancelled the forms I started with and re-designed them, shrinking them to size before saving, which is probably why you saw nothing wrong with them!  With forms as easy to create as yours, this only took a few minutes.  This "shrinking" feature was one I didn't spot until I had saved the forms from my first attempt, but what a great one to have, and so easy to use once you get used to it.  Out of interest, the minimum width of your forms is around 330 characters, unless you want the form to end up twice as long.  I am new here and totally amazed at what this site can offer.  E-mail confirmations that are literally INSTANT, impressive exploding forms dissolving into "thank you" messages, and useful "plug in" gadgets.  You would not believe how I laboured with HTML language to create my own forms, then tried other providers, only to experience confirmation e-mail delays of four to five hours, malfunctions and other limitations imposed on me by the provider.  Needless to say I have cancelled my subscriptions elsewhere in favour of you.  In contrast to theirs, your forms are quick and easy to create and use, completely flexible, and very professional-looking.  I am very impressed with your product and will be singing your praises to all my friends and associates.  

  • Profile Image

    Answered by AndrewDavies on June 04, 2011 at 09:44 AM

    Hi Neil,

    Didn't expect a response to so trifling a question.  So I did what I should have done before sending it to you - used my initiative!  Just simply cancelled the forms I started with and re-designed them, shrinking them to size before saving, which is probably why you saw nothing wrong with them!  With forms as easy to create as yours, this only took a few minutes.  This "shrinking" feature was one I didn't spot until I had saved the forms from my first attempt, but what a great one to have, and so easy to use once you get used to it.  Out of interest, the minimum width of your forms is around 330 characters, unless you want the form to end up twice as long.  I am new here and totally amazed at what this site can offer.  E-mail confirmations that are literally INSTANT, impressive exploding forms dissolving into "thank you" messages, and useful "plug in" gadgets.  You would not believe how I laboured with HTML language to create my own forms, then tried other providers, only to experience confirmation e-mail delays of four to five hours, malfunctions and other limitations imposed on me by the provider.  Needless to say I have cancelled my subscriptions elsewhere in favour of you.  In contrast to theirs, your forms are quick and easy to create and use, completely flexible, and very professional-looking.  I am very impressed with your product and will be singing your praises to all my friends and associates.  

  • Profile Image
    JotForm Support

    Answered by NeilVicente on June 04, 2011 at 12:04 PM

    Hi Andrew,

    Glad to know that you have fixed the problem on your own. At first, I didn't really get what you meant with your issue, seeing that your standalone forms look fine to me.

    Anyway, thank you for the kind words for Jotform. Hope you enjoy and make the most out of Jotform's features to further your business.

    Feel free to ask around if you need assistance wth regards to your forms. We'll be more than glad to be a part of your sucess. Again, thank you!


    Neil