cannot login to quiz app

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    Berkley Dietrich 
    Asked on February 04, 2021 at 03:23 PM

    I've been trying to access https://quizform.jotform.io/ to set up a quizz but everytime I enter my login credentials it fails. Now I can't even log into my jotform account because of too many unsuccessful attempts to log in.

    Any suggestions on how I can fix this so that I can access quizform?

  • Profile Image
    Laura_L
    Answered on February 04, 2021 at 07:33 PM

    Hi Berkley,

    I have flushed your login attempts, and you should be able to login into your account now.

    To access the quizform.jotform.io, could I ask you to try to clear your browser cache, and possibly try with a different browser?

    Please try this, and let us know if you are able to access the page. If you would still encounter issues, please let us know and we will investigate further.

    Best Regards,

  • Profile Image
    YDkitchener
    Answered on February 05, 2021 at 09:30 AM

    Thank you. I can access my primary jotform account now but when I try to access https://quizform.jotform.io/ it says login successful but then it takes me right back to the login box.

    I've tried using Chrome and Edge browsers

    Berkley

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    Richie_P
    Answered on February 05, 2021 at 10:20 AM

    Unfortunately, I cannot replicate the issue at my end when I open the quiz app.

    1612538386_601d621287e3c_1.png

    I would suggest you login to your account first in Jotform and then open the quiz app in the same browser, this way you won't need to login to the app.

    Let us know how it goes.