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Karm UpadhyayAsked on February 4, 2021 at 3:27 PM
I have set it up my email notification to myfaxnumber@rxfax.com.
Every time user submits the form, i am getting the form correctly but in cover page in from section "Frances Guizar Crosspoint Evaluations" appears.
How can i disable this?
Please see attached screenshot.
Thanks,
Karm
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Carlos_CReplied on February 4, 2021 at 7:40 PM
Hello There!
Thank you for your message.
Could you please provide us with the form ID/URL? So we can check the issue.
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kupadhyayReplied on February 5, 2021 at 10:22 AMHere is my form link.
https://form.jotform.com/210314750232138
Thanks,
Karm
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Kat JotForm SupportReplied on February 5, 2021 at 11:31 AM
Hi Karm.
Happy to help!
Thank you for confirming the form URL with us. I have made a clone of your form https://form.jotform.com/210314750232138 to fully investigate. I was unable to replicate the issue - this is the PDF and email I get when I had sent through a test submission:
If you add a New PDF in your form's PDF Editor like so:
Does this issue persist? We await your response.