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ENYOFormsAsked on February 4, 2021 at 3:32 PM
I was able to login to JotForm but the display page was blank. I can't do anything now.
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Carlos_CReplied on February 4, 2021 at 7:43 PM
Hello There!
Thank you for your message.
I already clear the cache in your account, and please try to clear the cache in your browser or try in another.
If the issue persist, please provide us with your IP address, you can get it from here https://whatismyipaddress.com/
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ENYOFormsReplied on February 5, 2021 at 2:17 AM
@Carlos_C the issue is still there. It's same issue on other browsers. Kindly help check further.
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Vick_W Jotform SupportReplied on February 5, 2021 at 5:25 AM
Hi there,
Please try clearing your browser and form cache first.
https://www.jotform.com/help/229-how-to-clear-your-form-cache
https://www.pcmag.com/how-to/how-to-clear-your-cache-on-any-browser
Once it is cleared then open the link below:
https://www.pcmag.com/how-to/how-to-clear-your-cache-on-any-browser
Let us know if you need further assistance.
Thanks