How can I pre fill a form template

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    Asked on February 04, 2021 at 03:34 PM


    I am making a customer satisfaction survey to send to my customers when they leave us an unsatisfactory review. Is there a way that I can create a standard form but then when someone sends an unsatisfactory review I can fill in the field with the customers name and who they were in contact with and then send the form to the customer to fill out the rest?

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    Answered on February 04, 2021 at 07:47 PM

    Yes, you can prefill the form via prepopulation method. We have a guide for that that you can follow. Here's the link