How can I pre fill a form template

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    Chananya 
    Asked on February 04, 2021 at 03:34 PM

    Hi,

    I am making a customer satisfaction survey to send to my customers when they leave us an unsatisfactory review. Is there a way that I can create a standard form but then when someone sends an unsatisfactory review I can fill in the field with the customers name and who they were in contact with and then send the form to the customer to fill out the rest?

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    Jed_C
    Answered on February 04, 2021 at 07:47 PM

    Yes, you can prefill the form via prepopulation method. We have a guide for that that you can follow. Here's the link https://www.jotform.com/help/71-prepopulating-fields-to-your-jotform-via-url-parameters.