HIPAA Account: "Temporarily back-end unavailable" error.

  • Heathercounts82
    Asked on February 4, 2021 at 4:27 PM

    says its back drop or something is down? Can you tell me when jotform will be up and running again?


    Heather


    1612474051 601c66c395d5f Screenshot 10

  • Laura JotForm Support
    Replied on February 4, 2021 at 8:21 PM

    Hi Heather,

    Thank you for contacting us.

    There was a temporary issue affecting HIPAA accounts, which is now fixed.
    Could you try logging in and see if you are able to access your forms?

    If you would still encounter the same error, please let us know and we will inform our developers straight away.

    Best Regards,