HIPAA Account: "Temporarily back-end unavailable" error.

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    Asked on February 04, 2021 at 04:27 PM

    says its back drop or something is down? Can you tell me when jotform will be up and running again?



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    Answered on February 04, 2021 at 08:21 PM

    Hi Heather,

    Thank you for contacting us.

    There was a temporary issue affecting HIPAA accounts, which is now fixed.
    Could you try logging in and see if you are able to access your forms?

    If you would still encounter the same error, please let us know and we will inform our developers straight away.

    Best Regards,