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max123jotAsked on February 4, 2021 at 5:29 PM
dear all
i expect the "learner " and "coach"
to receive emails as set up in the emails tab
i do get the below email as a test....as the admiin, but the coach and learner dont seem to receive them. as this is a multi part exchange of data, i have made sure the form is enabled for may be edited later
m
Dear {coachEmail},
click this link {edit_link}
to edit my self reflection on performance shown at the recent case of {myCircus}
Thank you
{learnerName}
Page URL: https://form.jotform.com/203455579426160 -
jherwinReplied on February 4, 2021 at 9:34 PM
Please note that you have email conditions for your autoresponders. Notifications or autoresponders included in the email condition will not be sent if the conditions are not triggered.
The test email button will only send an email to the owner of the form which is why you are the only one receiving the test email. You can try submitting the form to see if your form works as expected or not. -
max123jotReplied on February 5, 2021 at 11:33 AMthanks
the mapping of fields seems to have been retained from a previous iteration
m
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Welvin Support Team LeadReplied on February 5, 2021 at 1:20 PM
Have you managed to resolve this already? Please let us know. We'll take a look if you still need help.
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max123jotReplied on February 5, 2021 at 1:55 PMyes
thank you
i had sent a note a few hours ago
thanks for being careful
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